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Maintained to BS 5839-1

Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person must ensure that fire detection and alarm systems are maintained in proper working order. BS 5839-1 sets out the requirements for the design, installation, commissioning and maintenance of fire alarm systems in non-domestic premises.

The standard requires that fire alarm systems receive at least two routine inspections per year, with no more than six months between visits. Each inspection must be carried out by a competent person and documented in a service record available for inspection by the fire authority.

Failure to maintain your fire alarm system does not just create legal exposure. It puts lives at risk. A system that fails to detect or alert during a fire event is the difference between a safe evacuation and a tragedy.

Servicing & Fault-Finding

Routine Servicing

Full inspection of all detection devices, call points, sounders, panels and wiring. Every device is functionally tested and the results recorded in a BS 5839-1 compliant service log.

  • 6-monthly and annual contracts available
  • BS 5839-1 compliant service records issued
  • All system types covered
From £180 per visit · Retainer contracts available

Fault Diagnosis & Rectification

When your system develops a fault, R&W provides rapid response fault-finding and rectification to restore full coverage as quickly as possible.

  • Detector, sounder and call point replacement
  • Panel fault investigation and resolution
  • Wiring and circuit fault tracing
Call-out rates quoted on enquiry

Common Questions

How often does a fire alarm need servicing?

BS 5839-1 requires a minimum of two routine inspections per year, with no more than six months between visits. Weekly testing of the alarm by the responsible person is also required and should be documented.

What does a fire alarm service include?

A full service includes functional testing of every detection device, manual call point and sounder, inspection of the control panel, battery condition check, and review of the system log. A BS 5839-1 compliant service record is issued on completion.

Do you service all types of fire alarm system?

Yes. R&W services conventional, addressable, and wireless fire alarm systems across all commercial premises, including multi-zone and networked installations.

Can you take over servicing from another provider?

Yes. We carry out a baseline inspection to assess system condition, document any existing faults, and then transition the service contract with no gap in coverage.

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